Our annual Customer Experience Survey is an important part of helping make improvements that will make our products, software, and services work better for you. Every March, we ask a third-party research firm, Burke, Inc. to contact customers on our behalf. We encourage you to be honest.
We want to hear all feedback, not just good feedback!
"It’s too hard to find technical documents.”
Launched new Technical Documentation Center with simple 2-click navigation to quickly find what you need.
"Help me use visualization software.”
Produced 141 Visualization “How-To” YouTube videos receiving over 1M views and counting.
"Improve software product activation.”
Created new software activation site with self-serve interactive guide and 9 videos to eliminate the need to call technical support.
Want to be on the list for next year?
Contact your local Rockwell Automation account manager or distributor.
